Dear Valued Patient:

We are writing to inform you that Arriva Medical closed effective November 30, 2017.

If you are a Medicare patient and you want to continue receiving diabetes testing supplies through the mail, Medicare may pay for 80% of those supplies if they are provided by a supplier that contracts with Medicare. To find a Medicare supplier, follow the instructions below:

Instructions for finding Medicare supplier:

  • Visit
  • Enter zip code and click "Go"
  • Select "Mail-Order Diabetic Supplies"
  • Click "Search" at the bottom of the page

Or you can call Medicare at 1-800-Medicare (1-800-633-4227).

If you are not a Medicare beneficiary, please contact your insurance provider for information regarding a new supplier.

You can also purchase diabetes testing supplies at a local pharmacy or other supplier, but out-of-pocket costs may differ based on brand and supplier.

You and your new supplier can obtain your prescription from your physician.

If you need to access your prescriptions or other records after November 30, 2017, please contact:

Iron Mountain ROI
8100 – 2A Westside Industrial Dr.
Jacksonville, FL. 32219

Telephone: 1-800-934-3453
Fax: 904-695-4247


Please Note: If you have received prescription medications from Arriva Pharmacy, Arriva permanently closed for business. Your active prescriptions formerly with Arriva were transferred to another national mail-order pharmacy: CCS Medical. To have your current prescriptions filled by CCS or transferred to another pharmacy, please contact CCS at 1-888-308-8882.

We apologize for any inconvenience this may cause and thank you for your business.